| Ctrl+N | Create a new item in the current folder. | 
| Ctrl+Shift+A | Create a new appointment. | 
| Ctrl+Shift+C | Create a new contact. | 
| Ctrl+Shift+E | Create a new folder. | 
| Ctrl+Shift+J | Create a new journal entry. | 
| Ctrl+Shift+K | Create a new task. | 
| Ctrl+Shift+L | Create a new distribution list. | 
| Ctrl+Shift+M | Create a new e-mail message. | 
| Ctrl+Shift+N | Create a new note | 
| Ctrl+Shift+P | Create a new search folder. | 
| Ctrl+Shift+Q | Create a new meeting request. | 
| Ctrl+Shift+S | Create a new post in the current mail folder. | 
| Ctrl+Shift+T | Display the Choose InfoPath Form dialog box. | 
| Ctrl+Shift+U | Create a new task request. | 
| Ctrl+Shift+X | Create a new Internet fax. | 
  | Enter | Open the current message. | 
| Alt+down arrow | Display the next message (in the mail folder). | 
| Alt+up arrow | Display the previous message (in the mail folder). | 
| Ctrl+> or Ctrl+. | Display the next message (with the current message open in a window). | 
| Ctrl+< or Ctrl+, | Display the previous message (with the current message open in a window). | 
| Ctrl+< or Ctrl+, | Display the previous message (with the current message open in a window). | 
| Spacebar | Display the next screen of message text in the Reading pane. | 
| Shift+Spacebar | Display the previous screen of message text in the Reading pane. | 
| Ctrl+D | Delete the current message. | 
| Ctrl+F | Forward the current message. | 
| Ctrl+Alt+F | Forward the current message as an attachment. | 
| Ctrl+R | Reply to the sender of the current message. | 
| Ctrl+Shift+R | Reply to the sender and all recipients of the current message. | 
| Ctrl+Alt+J | Mark a message as not junk (in the Junk E-mail folder). | 
| Ctrl+Q | Mark the current message as read. | 
| Ctrl+U | Mark the current message as unread. | 
| Ctrl+Shift+G | Flag the current message for follow-up. | 
| Insert | Apply a Quick Flag to the current message. | 
| Ctrl+Shift+V | Move the current message to another folder. | 
| Ctrl+Shift+W | Select the Information bar and display its list of commands. | 
| Ctrl+A | Select all the messages in the current folder. | 
| F9 | Send and receive messages on all e-mail accounts. | 
| Ctrl+Alt+S | Open the Send/Receive Groups dialog box. | 
| Ctrl+Alt+M | Mark the current message header for downloading. | 
| Ctrl+Alt+U | Unmark all message headers selected for downloading. | 
| Ctrl+K | Check the validity of addresses (when composing a new mail message). | 
| Alt+S | Send the message (when composing a new mail message). | 
  | Ctrl+< | Move to the previous appointment. | 
| Ctrl+> | Move to the next appointment. | 
| Ctrl+Alt+1 | Switch to Day view. | 
| Ctrl+Alt+2 | Switch to Work Week view. | 
| Ctrl+Alt+3 | Switch to Week view. | 
| Ctrl+Alt+4 | Switch to Month view. | 
| Ctrl+G | Open the Go To Date dialog box. | 
| Ctrl+G | Set the appointment recurrence (when an appointment window is open) | 
| Ctrl+n | Display n days in the calendar (where n is a number between 0 and 9; use 0 to display 10 days). | 
| Ctrl+right arrow | Move to the next day. | 
| Ctrl+left arrow | Move to the previous day. | 
| Alt+down arrow | Move to the same day in the next week. | 
| Alt+up arrow | Move to the same day in the previous week. | 
| Alt+Page Down | Move to the same day in the next month. | 
| Alt+Page Up | Move to the same day in the previous month. | 
| Alt+Home | Move to the start of the current week. | 
| Alt+End | Move to the end of the current week. | 
  | Shift+character | Move to the first contact with a name that begins with character (you must be in a table or list view). | 
| Ctrl+F | Send the current contact in Outlook format via e-mail. | 
| Ctrl+Shift+D | Open the New Call dialog box. | 
| Ctrl+Shift+X | Display the current contact’s Web site. | 
| F11 | Activate the Search Address Books text box. | 
| Alt+D | Open the Check Address dialog box (in a contact window). | 
Alt+Shift+1 | Display the contact’s main e-mail address (in a contact window). | 
Alt+Shift+2 | Display the contact’s second e-mail address (in a contact window). | 
Alt+Shift+3 | Display the contact’s third e-mail address (in a contact window). | 
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